CC Communications Support

We are here to help you

We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.

Get Started

CC Communications Support

We are here to help you

We offer several different convenient support options for our customers. Whether you are looking for one of our tech experts to help you or are looking for the answer yourself, choose from our options below to get started.

Get Started
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Self-Help Knowledge Base

Our online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.

Learn More >
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Customer Service

CC Communications has a collapsed Synchronous Optical Network (SONET) ring connecting the county to a carrier hotel in Reno – and directly to the global telecommunications backbone.

Two speech bubbles with a question mark in the middle.

Self-Help Knowledge Base

Our online Knowledge base allows you to search popular support articles and frequently asked questions 24 hours a day, 7 days a week.

Learn More >
A woman wearing headphones is talking on a cell phone.

Customer Service

CC Communications has a collapsed Synchronous Optical Network (SONET) ring connecting the county to a carrier hotel in Reno – and directly to the global telecommunications backbone.

A black and white icon of a laptop with a wrench and gear.

Repair Services

Our help desk is available during normal business hours, Monday – Friday 8:00 am – 5:00 pm.

775-423-7171, option 4

A black and white icon of a laptop with a x on it.

Elko Broadband Support

For Broadband Support:

775-389-2013

A black and white icon of a laptop with a wrench and gear.

Repair Services

Our help desk is available during normal business hours, Monday – Friday 8:00 am – 5:00 pm.

775-423-7171, option 4

A black and white icon of a laptop with a x on it.

Elko Broadband Support

For Broadband Support:

775-389-2013

  • Email Support

    The logo for tech home technology made easy.

    For email-related issues or questions: 888-676-7655 (Available 24/7)


    Email Guides:


    • Mail Client Settings
    • Useful step-by-step tutorials for email setup support
    • Webmail Support Portal Guide

    Get technical support on your mobile and desktop devices!


    • Our Tech Home Support offers 24/7/365 technical support, web security/antivirus, file backup, password management app, Wi-Fi analysis, slow browsers and more!
    • Only $14.95 per month!
    • Technical Support Line: 877-373-3320

    CommandIQ™ Resources


    • Download CommandIQ™ app guide
    • Download CommandIQ™ install guide

    Support


    For help with Telephone or Internet, DIAL 611 or from out of area call 775-423-3428.


  • Troubleshoot Streaming Video

    A few helpful steps to troubleshoot streaming video issues:


    1. Check internet connection by opening a different webpage. If webpage opens, try step two.
    2. Try to stream a different service. Usually if a service provider is experiencing difficulties, other providers should work. For example, if you are having trouble with Netflix, try streaming from YouTube.
    3. Check the status sites for the video service providers:
    • Hulu Status
    • Netflix Status
    • Amazon Prime Instant Video

    How to Resolve Hulu Location Errors


  • Remote Support Connect

    Remote Support Connect

Ready to get connected?

Check Availability

Email us or call (775) 423-7171 to speak with our local team.